State Farm® Insurance Agent Marcus Elam
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Celeste
November 26, 2025
5
out of
5
rating by Celeste
"My experience with Marcus Elam State Farm is always amazing they always go above and beyond to always make sure me and my family are okay !"
We responded:
"Thank you so much for the 5-star review Celeste! We're thrilled to hear the team consistently goes above and beyond to support you and your family. Your trust means the world to us and we're always here to help whenever you need! -Marcus Elam, your State Farm agent"
Theresa Cornewell
November 21, 2025
5
out of
5
rating by Theresa Cornewell
"I only received quotes so far. But Jenn T was so helpful and has a wonderful upbeat personality."
We responded:
"Theresa, thank you so much for the review! We're delighted to hear Jenn was so helpful and made your experience positive. If you have any questions or need further assistance as you review the quotes, please don't hesitate to reach out! -Marcus Elam, your future State Farm agent"
Tonya Simms
November 20, 2025
5
out of
5
rating by Tonya Simms
"I can give only praise to my State Farm agent! I've been with State Farm since I was 16 years old as my entire family has been and we would have no other insurance company. Their agents are top notch and mine is super wonderful! Thanks Liz for everything! 😊"
We responded:
"Thank you so much for the 5-star review Tonya! Liz has personally mentioned how much she has enjoyed working with you. We cannot thank you enough for your continued support and trust. We look forward to continuing to work with you in the future! -Marcus Elam, your State Farm agent "
Dallas Woodson
November 20, 2025
5
out of
5
rating by Dallas Woodson
"Customer service did very well. The agent handled everything she needed to get done with professionalism. She was very polite, respectful, caring, and understanding. One thing I’ve noticed is that I’ve called a whole bunch of other insurance companies, and none of them put in as much time and effort as this company did. They even invited me to the office to meet everyone. I’ve learned that if the price is a little higher, sometimes you’re paying for quality and good service. I give this a five out of five stars and definitely recommend this insurance company to other people. They got me up and going the same day I called."
We responded:
"Dallas, thank you so incredibly much for your kind words and review! We truly believe in going the extra mile for our customers, and it's great to know that our efforts made a difference for you. Your recommendation means so much to us, and we're always here to help whenever you need. Thanks again for choosing us! -Marcus Elam, your State Farm agent"
Nicole L
November 19, 2025
5
out of
5
rating by Nicole L
"Jenn did a great job answering my questions and taking the time to explain everything. She was knowledgeable, courteous & helpful in making sure I had the best price in premium with most coverage for my needs."
We responded:
"Nicole, thank you so much for the 5-star review! We're so happy to hear Jenn was able to provide you with courteous service while helping you find the best premium coverage for your needs. We truly appreciate your feedback! -Marcus Elam your State Farm agent"
Vickie Fletter
November 14, 2025
5
out of
5
rating by Vickie Fletter
"We have recently bought a car which is a 2006 Honda Civic. Not knowing how or who to turn to i started looking through on line facts and responding of others well low and behold we found the right person. State Farm representative Addilynne . I'm not a savy when it comes to these phones now days but she was very helpful and explaining how to and where to go in this matter and she was the best at explaining in old people terms lol and I figured it out .Mrs. Addilynne helped explaining how to get our account set up and explaining how our plan worked for our budget .I couldn't be happier we even added renters insurance and we are set I love this place trust me u won't be disappointed. STATE FARM MARCUS ELAM ASK FOR HER MRS. ADDILYNNE"
We responded:
"Thank you so much for your wonderful 5-star review Vickie! We’re thrilled to hear that Addilynne was able to guide you through the process and make everything easy to understand. We truly appreciate your trust in us and look forward to continuing to serve you. Thanks again for recommending us! -Marcus Elam, your State Farm agent"
Uday Nyaharkar
November 11, 2025
5
out of
5
rating by Uday Nyaharkar
"Marcus and team were awesome! They put me at ease right from the get go and made sure all of my concerns were addressed. They even came up with alternative solutions and approaches that saved me money. Never thought insurance shopping could be fun, but this team made it possible. Highly recommend!"
We responded:
"Uday, thank you so much for the kind words, recommendation and 5-star review! We truly enjoy working with you and are so happy we could make the process smooth and even fun. We're so grateful for your trust, and we're always here whenever you need us! - Marcus Elam, your State Farm agent"
Azalee Excelus
November 11, 2025
5
out of
5
rating by Azalee Excelus
"Jenn T. was absolutely wonderful!! She really took the time to educate me on the different additions to my policy and advised me on what options would be better for me in the long run. She was kind and really enjoyable to speak to. Thank you so much for your help- excited to be part of State Farm!!!"
We responded:
"Thank you so much for the 5 star review Azalee! Jenn is so passionate about connecting with customers while also protecting your assets to her fullest ability. We are so thrilled to hear you had a positive experience. Please do not hesitate to reach out for any future questions or concerns! -Marcus Elam. your State Farm Agent "
Beth Billips
November 5, 2025
5
out of
5
rating by Beth Billips
"Taylor is so helpful, cheerful & kind. She has been very patient with me as I called numerous times, with many questions."
We responded:
"Beth, thank you so much for the 5 star review! We agree about Taylor. She truly enjoys helping our customers and we're so glad she could assist you with patience and kindness. We're grateful for the opportunity to help and appreciate your continued support! -Marcus Elam, your State Farm agent"
Mandy Beard
November 5, 2025
5
out of
5
rating by Mandy Beard
"Jenn made the transition from one company to State Farm for Home Owners and Auto insurance smooth and effortless. I appreciate the hands on approach of walking me through every step of the process.She made a usually overwhelming decision a piece of cake, as well as made sure that I understood what each part of my policies was for."
We responded:
"Mandy, thank you so incredibly much for the kind words and 5-star review! We're so happy to hear Jenn was able to make your transition to State Farm smooth and effortless. We are all about the hands-on approach she exemplified! We look forward to serving you for any of your needs. -Marcus Elam your State Farm Agent"
Garrett Tomlinson
November 4, 2025
5
out of
5
rating by Garrett Tomlinson
"Addilynne was very helpful"
We responded:
"Thank you so much for the 5 star review Garrett! We are thrilled to hear Addilynne was able to assist you so thoroughly. Please don't ever hesitate to reach out if you ever need anything! -Marcus Elam your State Farm Agent"
Jade Hutson
November 3, 2025
5
out of
5
rating by Jade Hutson
"Taylor has been great with always working with me and answering any questions I have. She is awesome at getting back to me quickly when I call."
We responded:
"Jade, Thank you so much for your 5 star review! I'm thrilled to hear that everything was explained thoroughly to you and you felt confident in your decision. Thank you for your business. -Marcus Elam, your State Farm Agent."
Lance Lothamer
October 17, 2025
5
out of
5
rating by Lance Lothamer
"Jenn was great to work with."
We responded:
"Thank you Lance! We're pretty big fans of Jenn. She's new but she is doing a great job! If she's earned it, a referral would make her day! -Marcus Elam your State Farm agent."
Meshia Harrell
September 19, 2025
5
out of
5
rating by Meshia Harrell
"Jake was great at helping me with my insurance."
We responded:
"Meshia, thank you so much for the 5-star review! We are so happy to hear Jake was able to assist you with your insurance. Please do not hesitate to reach out if you ever need anything. -Marcus Elam your State Farm Agent"
Kayla Shannon
August 4, 2025
5
out of
5
rating by Kayla Shannon
"Marcus & his assistant Kyla are like the real life Batman and Robin duo. They’re always there when disaster might strike, except with more liability coverage. Marcus handles my life insurance, two cars, my home, and explained everything in a way that actually makes sense without upselling me like a used car salesman. Marcus & Kyla remember my policy details better than I remember where I parked my car. If I ever burn my house down, back my car into my other one, or I spontaneously combust, I’m calling Marcus & Kyla first, probably even before 911. I trust them so much I’d sign a blank form if they slid it across the desk at me and then let them pick my bank account pin."
We responded:
"Kayla, this might be the greatest review my agency has ever received! I appreciate your trust in us so much, I will do everything in my power to make sure that faith wasn't misplaced. Thank you so much for letting me protect you and your family!! -Marcus Elam your State Farm Agent "
Robert Murphy
August 1, 2025
5
out of
5
rating by Robert Murphy
"Liz at State Farm is the best. She is the most responsive customer service agent I have ever spoken with. She listen to all my concerns and questions, she never once became frustrated or irritated. I really appreciate her time she spent with me on the phone."
We responded:
"Thank you so much for your kind words and review Robert! Liz truly cares about our customers and goes above and beyond to address all concerns. We appreciate your trust in State Farm and look forward to assisting you in the future! -Marcus Elam, your State Farm Agent"
Sydney White
August 1, 2025
5
out of
5
rating by Sydney White
"My experience with Liz was amazing!! As a first timer she knew how to help me the whole way and answered all my questions!!"
We responded:
"Sydney, thank you for sharing your positive experience! Liz is a rockstar at guiding our customers smoothly through their first experience. We appreciate your trust and support! -Marcus Elam, your State Farm Agent"
Olivia Turner
August 1, 2025
5
out of
5
rating by Olivia Turner
"Kyla was an AMAZING representative for this company! She was extremely helpful and went above and beyond my expectations!!"
We responded:
"Thank you for the 5-star fantastic review Olivia! We agree about Kyla - she is amazing! Your kind words truly motivate us to keep delivering our best! -Marcus Elam, your State Farm Agent"
Jill Adams
August 1, 2025
5
out of
5
rating by Jill Adams
"I can't say enough good things about Kyla, She went above and beyond recently to help us consider a switch of all of our insurance over to State Farm. Professionalism and attention to detail were outstanding."
We responded:
"Thank you for your wonderful feedback Jill! We're so glad to hear that Kyla made a positive impact. Please don't hesitate to reach out if you ever have any questions! -Marcus Elam, your State Farm Agent"
Roman Branstrator
August 1, 2025
5
out of
5
rating by Roman Branstrator
"Kyla was great"
We responded:
"Thank you for the 5-star review Roman! So happy to hear that Kyla provided you with great service. We appreciate your support! -Marcus Elam, your State Farm Agent"
chad chapman
August 1, 2025
5
out of
5
rating by chad chapman
"Great experience"
We responded:
"Thank you so much for the review Chad! We're glad you had a great experience - that's always our goal. Don't hesitate to reach out if you ever need anything. -Marcus Elam, your State Farm Agent"
John&Anyssa Scaer
August 1, 2025
5
out of
5
rating by John&Anyssa Scaer
"Best experience! We’ve been with Marcus State Farm since we got married! They helped us with two cars and a house now. They always double check to make sure you understand the insurance before purchasing. Plus, they have awesome office staff who text, email, and call at a moments notice. State Farm is literally always there for you with Marcus. Awesome!"
We responded:
"Wow - thank you so much for the awesome shout out and continued trust over the years John & Anyssa!! We're honored to have been with you through so many big life moments. Our team truly values making sure everything is clear and convenient for you. We're always a call, text or email away! -Marcus Elam, your State Farm Agent"
Annalisa Jones
August 1, 2025
5
out of
5
rating by Annalisa Jones
"I love Marcus Elam State Farm Insurance. There are great people there. But I especially love Liz. She make everything easy. And she is always a big help to me. She's the best"
We responded:
"Annalisa, thank you so much for your kind words! We're so happy to hear that Liz has made everything easy for you. She truly is a valued member of our team, and we're thrilled she's been such a big help. We appreciate your support so much! -Marcus Elam, your State Farm Agent"
Deisy Perez
August 1, 2025
5
out of
5
rating by Deisy Perez
"Liz helped us a lot about our home ensures. She is so kind and so patient with us."
We responded:
"Thank you for the 5-star review Deisy! We're delighted to hear that Liz was kind and patient while assisting you with your home insurance. We truly appreciate your feedback and are here to help anytime you need. -Marcus Elam, your State Farm Agent"
Jacob Koehl
August 1, 2025
5
out of
5
rating by Jacob Koehl
"Liz is absolutely wonderful to work with, and is extremely helpful with insurance. I highly recommend working with her."
We responded:
"Jacob, thank you so much for the 5-star review! We're so happy to hear that Liz provided you with exceptional service. Your recommendation means a lot to us! -Marcus Elam, your State Farm Agent"